Back in the chair - and actually rather excited about year ahead. No predictions/resolutions or such like but it will be a bloody tough year in which we will have to show demonstrable tangible value, will have to make every effort to publicise these facts (thats selling!), maintain brilliant client and supplier relationships and control costs. easy!
I really think the direct sourcing /cost per hire message is getting through and that we are at a tipping point - but macro economic factors can obliterate the tip short/medium term so hang on as its going to be a bumpy ride.