Have received a few of these recently which it is fair to say - did not go well. I will try and group the major failings to avoid highlighting any individuals but i am always amazed that these errors still occur in 2010.
1. Sales person talking too much. Admittedly i have a short attention span but this is sooooo dull. It is not about showing off how much you know and sticking crowbarred benefits on everything. Its 2 way dialogue, exchanging info etc.
2. No real objective to meeting. equally dull as it just meanders along to no point. Is objective to close deal, get brief, update on new product. One meeting just petered out where we had all just drifted off and were all probably thinking out what we would be having for dinner.
3. Disagreeing with everything the client said. This was a one off and went spectacularly badly. The sales person just disagreed with everything client and consequently i said. Now putting aside the rights and wrongs of points made. When we have been told you are wrong for about the 4th time - your back gets up and you stop listening.
4. Going on too long. I think you should try and get 3 to 4 points across tops and ensure they are understood and then don't overstay your welcome. I think the impact gets lost otherwise.
I need to say at this point that clearly all the meetings i do are snappy, relevant and beautifully delivered......